Tracking
Help Index
Our tracking service makes it possible to
gain useful statistics on your email campaign:
- Recipients who opened your email
- Recipients who clicked the links in your message
- Links which were clicked
- Geographic localization - statistics about the links clicked grouped by
country and by IP.
- Date the link was clicked
Also, the program allows to manage automatically unsubscribe requests.
Tracking Plans
Every plan is limited only by the number of recipients in your contact list.
This means you have a possibility to make an unlimited number of tracking
per month. Please, choose the plan that exceeds or is equal to your contact list.
If your contact list exceeds the number of recipients in the plan you've bought,
the rest of the contacts will be ignored.
We offer the following tracking plans:
| Additional |
|
Year |
|
Order |
| Tracking Domain |
|
$ 24.95 |
|
Order |
Tracking Domain
Tracking is performed by special tracking links, which are inserted into
the message. These links point to the server which register the clicks made by users
and record them into the database.
Tracking link look as follows:
http://domainname.com/email=RecipientEmail.com&link=www.LinkURL.com
Every user is given his own domain in order to prevent the emails to be marked
as spam.
If you are an advanced user, you can configure your own domain by yourself.
In order to set up tracking function, you'll have to configure the domain which
will point to our tracking service (ip address = 209.160.75.149). Create a sub domain
for your website, open IP settings and point to our tracking service. Then open
Bulk Mailer, click Settings, open Tracking Tab and insert your domain name into
the User Domain field.
In case you don't have your own domain, or you don't know how to configure it,
you can use our domain which is already configured. We charge $20 / year for this
domain.
Tracking Settings
As soon as you pay for tracking service and domain set up, all required data
will appear in Settings, Tracking tab. In order to activate tracking, you'll have
to check Enabled in the Tracking tab. Once tracking is activated, all links
in your messages will be automatically replaced by tracking ones.
"Tracking statistics" shows detailed information about the recipients' behavior:
who opened your message, who clicked through it, and who unsubscribed.
To view
tracking statistics, select the message you've sent and click on "Tracking" button.
The following menu will pop up:
Opens
If you choose option 'Opens' , you can see the email addresses of the recipients
who opened your email. You will be able to see the detail information about each
user such as Email, IP, Country.
Note: The open tracking code works for
HTML emails only. If the recipient reads the email with images blocked, or on a
mobile device in the plain text format, the open is not counted.
Clicks
If You choose option "Clicks", the report dialog window will appear and
reflect a list of all links that have been opened from your message. You will be
able to select each link and see the detail information about each user.
Unsubscribers
If you choose "Unsubscribers" option, the report dialog window will appear and
reflect a list of all recipients which sent you an unsubscribe request.
You can
unsubscribe any user by yourself. Press "Unsubscribe from Contact Lists" button.
It will invoke a dialog window which will ask You to choose a list to unsubscribe
the user from.
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