Directory Assistant - Directory Assistant is an efficient tool that allows users to modify their directory information. To facilitate ease of setup the existing "mailbox template" is used as the foundation for customizing Directory Assistant. Directory Assistant can be also configured differently for specific groups of users - enabling system administrators to provide variable levels of authority or approval for changes. The modification process can be simplified by incorporating drop-down menus for restricted fields. Automate the updating by setting up reminders to ensure clients update their information at regular intervals. Allow clients to update their information through their web browser. Let the service component route the changes to authorizers and update the directory on approval as well as take care of the ongoing maintenance of directory updating.