Just in case you don't know, your ?LIST' - is you list of optin subscribers who
have taken the time and effort to personally subscribe to your newsletter or ezine???..
Treat them like GOLD!
However, after nearly 7 years online, seeing quite a few classic examples of
how to use, abuse and lose your list (including one or two made by myself) - and
of course, the mega-hype (and well deserved it is) about the rock-solid, vital importance
of your list?? people still mess things up??..
Here are my Top Ten ways to avoid getting things Soooooo wrong?.
1. Backup your list of subscribers regularly. Don't expect your web-host to do
this for you, or to be reliable. If the server crashes, is hacked, infiltrated with
a virus, blows-up?? your list could be gone forever. I personally lost 12,000 subscribers
because one host I used simply closed down without notice.
2. If you spend half your time building up genuine optin subscribers, only to
be tempted into buying a ?ready-made' list in order to boost your numbers?? watch
out! Unless you are paying Top-Dollar per subscriber name on one of these lists,
the chances are the list is useless, worthless and has been harvested by a spammer.
This will result in spam complaints, and have you closed down.
3. Deliver WHAT you say. If you tell your subscribers that you will send them
a newsletter or ezine, which contains new informative articles, plus possibly guest
articles, maybe on a certain subject, perhaps maybe tips, jokes, Q&A section, special
offers or discounts which are only available to subscribers (and nowhere else) -
then DO IT. Look, if you promote your newsletter as providing great content targeted
at say, ?Female Bodybuilders' - don't include content on non-related subjects, or
even subjects that may be considered unrelated, but which you think have a tenuous
link.
4. Deliver WHEN you say. If you say your newsletter or ezine is published monthly,
then the subscriber is within reason to expect 12 copies a year. If you then send
them 37 copies - or even 3 in a year, that will disappoint them. Some publishers
chose daily - that's fine, providing you tell your subscribers, and the daily newsletter
isn't too long, and has quality content. You must also be one time (within reason).
A Monthly Newsletter should be sent on roughly the same day / date each month. Weekly,
on the same day if possible.
5. Don't offer free ads to new subscribers. This is a HUGE pitfall by many publishers.
In order to get more subscribers, they offer a free classified ad to each new subscriber.
I have seen newsletters / ezines which do this, and because they do, they must publish
each new subscribers ad. The reason why it's so wrong is simple. Firstly, it is
typical for someone ONLY to subscribe, in order to get a free ad. If so, they are
worthless on your list, because they are not interested in your content, or for
that matter, interested in anything else apart from getting THEIR ad in your newsletter
- they will never read the rest of the content - just look for their own ad. Next,
if you have a number of new subscribers, and each one has submitted a free ad for
your to publish, this will simply fill-up your newsletter with free ads, which most
people won't even read. I've seen ezines with up to 200 free classified ads. Would
YOU read each one? No.
6. Limit your paid advertising. Unless you are providing a newsletter or ezine
which is completely aimed at providing advertising, and your subscribers WANT to
see all adverts, don't cram it full of Ads. A few well placed, chosen adverts to
break-up the newsletter or ezine is fine - after all, if you can make a few bucks
without reducing the quality of your content, that's fine. But if you really think
that subscribers really will actually READ your newsletter from top to end, every
issue, which has more adverts and less valuable content - you are sadly mistaken.
Here's another tip?.. as subscribers get bored with high levels of ads, and lower
levels of good quality content, they will read less, which means they will not click
on ads (even the good ones), the advertisers will notice that the click0thru rates
are low, and will not be willing to pay to advertise in your newsletter or ezine.
It's a vicious circle.
7. Multiple Newsletters. If you run multiple websites, it may be that you try
to get subscribers from each one. Perhaps one website is Female Bodybuilders, another
is Niche Marketing for Mums, another could be Homeworking Secrets, and then perhaps
Direct Mail Tips. Whatever the categories, it is likely that they are all different,
and if you promote a newsletter which is meant to target each category, make sure
the newsletter content really is targeting correctly. Too many publishers / marketers
use this multi-list approach, but abuse it by sending the exact same content to
different targeted lists. If you sign up for the Females Bodybuilders Newsletter,
and receive content aimed at Niche Marketing?.. wouldn't you be annoyed?
8. If for some reason you decide to move web-host, this of course, means a new
server, with a new email server, new IP address?. etc. The chances are, you will
use a shared server, meaning other people will have their website(s) on the same
server as you, or others have shared the server before. What this means???..could
be trouble for you. Many of the anti-spam agencies, black-list or block emails which
are delivered from certain servers or IP Addresses. If by chance, the server you
are on, has been used previously by some moron spammer, it may be that it's the
server / IP Address of the server which is blacklisted. This means anyone else (other
than the spammer) trying to legitimately send email / newsletters / ezines, could
also be blocked. Check first with the web-host provided if their servers are blocked
or blacklisted anywhere. If they can't or won't tell you, ask them for the server
IP address which you can check with certain spam blocking services to see if its
already blacklisted. If you web-host won't even tell you this, find another host.
9. Don't treat your subscribers as if they are Money-Banks. Some publishers think
that they should squeeze cash out of everyone, and do it multiple times a year.
Not everyone will buy products or services from you, not everyone will click on
the advertising? it might be difficult to believe, but some just like reading articles
and good content!
10. If you exclude your readers, you will alienate them. Ask them for feedback,
questions, comments, even articles - and use them or at least reply to them. Readers
like to see you showing an interest in their opinions.