Scams involving email continue to plague consumers across America, indeed the
world. These so called "phishing" scams involve "spoofed" emails meant to draw the
unwary to bogus internet sites masquerading as legitimate sites. These scam artists
-- phishers -- attempt to hook visitors in by having them divulge certain critical
and personal bits of information. Once the information has been divulged the phishers
start their dirty work and you have been conned. Several phishing scams continue
to persist, the following are three of the most pervasive ones.
1. Financial Institutions. It is highly likely that you have already received
this type of notice which appears to have come from your financial institution.
It goes something like this:
We are glad to inform you, that our bank has a new security system. The new
updated technology will ensure the security of your payments through our bank.
Hoping you understand that we are doing this for your own safety, we suggest
you to update your account , this update will maintain the safety of your account.
All you have to do is complete our online secured form. Thank you .
Comment: No financial institution will require you to respond to an email
asking you to update your account. In addition, I left in the typos, punctuation
errors, and overall poorly worded request just as it is. Finally, many of these
scams do not go to account holders as the phishers spam email accounts in the hope
that someone will take the bait.
2. Paypal Account. This scam is giving Paypal/eBay fits as its says that
billing information must be updated by you, the recipient of the notice. Verbiage
is included whereby "Paypal" threatens to close your account if you do not respond,
money will be withheld, etc.
Comment: The first time I saw this note, I thought: huh?! The nerve of
Paypal! However, I forwarded the letter to Paypal who confirmed its scammy nature.
3. ISP Fraud. An internet service provider has seen a number of "their"
letters surface in emails around the US. A common request goes something like this:
Dear Comcast customer,
We recently attempted to charge your account but we seem to receive an error
when charging your card. This sometimes occurs for a variety of reasons including
card expiration, over limit, suspicion of fraud, or several other technical
difficulties. Please visit the Comcast Service Center, by clicking on the hyperlink
shown below, and update your information so this issue can be resolved.
Comcast Service Center
Thank you,
Chris Hammonds
Comcast Service Department
Comment: Another request to obtain valuable information belonging to you.
I have seen 3-4 variations of this letter, all allegedly from Comcast.
Oftentimes, phishers will go to great lengths to copy the company's logo and
other pertinent information and include that within the email. Almost without fail
they provide a link for you to click on so that you will go to a site thinking that
it is legitimate.
Once at the scam site, all kinds of questions will be asked of you including:
social security number, credit card information, your address, and more. The more
information you give, the easier it will be for you to become a victim of identity
theft as the perpetrators assume your identity and open up multiple accounts in
your name.
Usually the consumer knows nothing of the scam until they receive letters demanding
payment for accounts opened up in their name, calls from creditors, and rejected
credit applications because of assumed bad credit.
The best defense, of course, is to not respond to the email. However, you can
play an important part in stopping phishing fraud by forwarding a copy of the message
to the company being mimicked. Their fraud department will be grateful and you will
help them [as well as policing authorities] in their quest to stop phishers in their
tracks.
