When so many of us rely so much on our email to operate our businesses or our
personal lives, it is important to take preventative measures to avoid the ultimate
disaster of unrecoverable email.
I come to this subject as a matter of multiple events on my machine where one
day I would open my mail to discover that all has been lost. The pit that wells
in your stomach upon realization of this occurrence can be overwhelming. To recover
in the event of future losses, each of us should learn the basics of maintaining
and backing up our email.
One of the important things to do in preventative maintenance, is to clean your
folders and to empty your trash. Most people do not realize that when the number
of messages in a specific folder exceeds a certain threshold that they begin running
on borrowed time.
Exactly where that threshold is varies from email client to email client, so
what may be true for mine may be different for yours. Personally, I use the Netscape
4.x Email Client for security reasons more than anything. The Netscape 4.x Email
Client is less susceptible to JavaScript attacks than any other email client I have
used.
What I do know is that I have repeatedly pushed my client to its limits to see
where the threshold might be. The Netscape 4.x Email Client will generally break
at around 4,500 email messages in one folder, though it will become shaky at around
2,000 messages.
For users of other clients such as Outlook Express, Eudora and others, I cannot
tell you the top end of how well the software will perform.
If there are more than 2,000 messages you wish to hang on to, you should begin
filing your messages in separate folders below the Inbox. This will help you to
find your messages quicker and it will provide more stability to your email client.
There are three folders that you must pay regular attention to. They are the
Inbox, Sent Mail Folder and Trash Folder.
Most people fail to remember that their client is pre-configured to save a copy
of all outgoing email. As a result, this folder can grow to unbelievable sizes before
anyone thinks to clean it out.
It is important to mention the Trash Folder in more detail since most people
do not realize how it works.
Most email clients follow a general principle in their operation. Each email
box is generally represented by two files. The first is a text rendering of all
messages in the box. The second is an indexing file that lists the title of the
email and other identifying characteristics relative to each individual message.
When you look at the contents of your email box, you are actually seeing the
contents of the indexing file. When you pull up the text of an actual message, the
software is finding the message in the message file according to the software assigned
Email ID as listed in the indexing file.
Now, when you move a message from one folder to another, including into the Trash
Folder, the only thing that actually moves is the listing in the indexing file!
This is important to understand. A message moved to the Trash Folder has not been
deleted from the origination folder. In fact, the message is just where it originated
until you do the command Compress Folders or Empty Trash Folder.
The Empty Trash Folder command will only compress the messages for the item that
is in the Trash Folder. In order to do the same for your entire email system, you
must use the command Compress Folders.
The simple action of sending email to the trash without compressing the folders
or simply emptying the trash can also lead to great destabilization of your email
client. So please take great care to maintain your email client software as it should
be.
If there is one thing that I have learned with computers, one should always prepare
for the worst case scenario. Always! In order to be fully prepared for the worst
case scenario with your email, you should do regular backups of your mail folders.
Here I will explain how to do that outside of the email client's process for
this purpose. I am also explaining how to do so only for Outlook Express and Netscape
Mail. I have never ran an Eudora client at the times I was exploring this scenario.
FOR OUTLOOK EXPRESS USERS:
In your windows Explorer, you will find a folder, most likely with this precise
name. The only difference you might see is in the Application Key as noted between
the {}.
C:WINDOWSApplication DataIdentities {B074ABA0-9FFF-11D4-AE87-FE1E7BFD5248}MicrosoftOutlook
Express
When you navigate to this folder, this is the default location where your Outlook
Express Email is stored. Simply highlight the last folder, "Outlook Express" and
copy it to another location. In most cases, this folder will be way too large to
copy to a Floppy Drive. Most likely, you will need to copy it to a Zip drive or
another location on your hard drive.
You can also save the individual *.dbx files, which outline the contents of each
of your mail boxes, the Inbox, the Outbox, etc.
If you are really bored, you can send the *.dbx file to Wordpad to view the actual
format of a mailbox from a text standpoint. You can use this only in a worst case
scenario to attempt to rebuild a broken mail box. Always make backups of the file
before trying to repair it by hand --- Always!!!
FOR NETSCAPE MAIL USERS:
The location of the mail storage is: C:Program FilesNetscapeUsersusernameMail
Of course, replace "username" with your username.
Within the Netscape Mail system, you will discover three file types: *.sbd, *.snm,
and (blank).
The *.sbd is a folder that contains all of your sub-folders. The *.snm is the
indexing file of your email. The (blank), ie. "Inbox" without an extension, is your
actual mail messages recorded in plain text. You can also send these files to your
Wordpad application to view the contents. Do not save this file when you close it
unless you are trying to rebuild your box, and if so, always make sure you have
a backup before doing so.
If you delete the *.snm, the *.snm file will rebuild itself the next time you
open your Netscape Mail application.
Taking these precautions and knowing this information, you will never have to
chance losing all of your important emails again. The time you take today to backup
your email box can save you the worst nightmare ever. Trust me, I have been there.